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Team Management

How to use Pludor Team Staff: step-by-step guide

Updated 1 October 2026 · Pludor team · 2 sources

Team Staff gives each employee their own sign-in and POS PIN so they can work orders, the inbox and the POS without the owner's password.

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Sharing one owner login with staff is insecure and makes it impossible to see who did what.

What you need

How to do it

How do I use Team Staff, step by step?

Staff accounts with roles, POS PINs and a shared inbox. You need a Pludor store - free to create.

  1. Open Team Staff: Choose Team Staff in the Management menu.
  2. Invite a staff member: Enter their name and email.
  3. Set a POS PIN: Give them a PIN for the POS.
  4. Share access: They sign in with their own account.
  5. Remove access: Remove the staff member when they leave.

Common questions

How do I give my employees their own logins instead of sharing my store password?

In Pludor, open Team Staff from the Management menu, enter the staff member's name and email, and they get their own sign-in. This keeps your owner password private and lets you see who did what. Remove them from the same screen when they leave.

How much does it cost to add staff accounts to my online store?

On Pludor, Team Staff is on for every store including the Free plan, and the first 2 team members are free. Beyond that, each seat costs 200 credits a month, and 1 credit equals 1 cent. You only pay for what you use past the free amounts.

How do I track which employee made each sale at the counter?

Give each staff member their own POS PIN in Team Staff, then have them clock in or switch in on the POS at the start of a shift. Every sale they ring up is attributed to them, without logging you out of the shared terminal. You can review hours, wages and tips per person under Hours, Wages & Tips in Team Staff.

Is it safe to share my store login with my staff?

No - sharing one owner login is insecure and makes it impossible to see who did what. The better way is individual staff accounts with their own passwords and POS PINs. Pludor's Team Staff feature does exactly this, and it's included even on the free plan.

How do I set up a POS PIN for my employees?

Open Team Staff in the Management menu, invite the staff member, and set their PIN there. They then enter that PIN on the POS terminal so each sale is attributed to them. You can change or remove PINs the same way.

What's the best way to manage staff hours and tips for a small shop?

Have staff clock in on the POS using their PIN at the start of each shift, then review hours, wages and tips per person in the Hours, Wages & Tips section of Team Staff. Use Pay Out to record when you pay them. Pludor handles this alongside the POS and staff accounts, so clock-ins and sales attribution stay connected.

How do I remove an employee's access when they leave?

Open Team Staff in the Management menu and remove the staff member from the list. Their sign-in and POS PIN stop working immediately. This is the same place you added them, so it takes seconds.

Can my staff answer customer messages without seeing my account?

Yes - with individual staff accounts, employees can work the shared inbox and orders using their own sign-in. In Pludor, connect your WhatsApp, SMS, email and chat channels under Channels, and every conversation appears in one Inbox that staff can handle. You can also save quick-reply templates for common answers.

Do I need a paid plan to have team members on my store?

No - Pludor's Team Staff is on for every store, including the Free plan, and the first 2 team members are free. If you need more seats, each additional member costs 200 credits a month, where 1 credit equals 1 cent. Paid plans are optional bundles of credits with bigger free amounts.

How do I get started with staff management step by step?

First create a free Pludor store at pludor.com/setup if you don't have one. Then open Team Staff in the Management menu, invite a staff member with their name and email, set their POS PIN, and share access so they can sign in. When someone leaves, remove them from the same screen.

How much does Pludor Team Staff cost?

On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).

How do I get started with Pludor Team Staff?

1. Open Team Staff 2. Invite a staff member 3. Set a POS PIN 4. Share access 5. Remove access Full step-by-step guide: pludor.com/tutorials/staff-management

What are the limitations of Pludor Team Staff?

The first 2 team members are free; more use 200 credits each a month.

Going further: scale and grow

What you get

Individual staff sign-in. POS PINs. Shared inbox and orders. Staff clock-in on a shared POS terminal with PINs, so each sale is attributed without logging the owner out.

What comes out of it

Staff accounts.

Who it is for

Businesses with employees, restaurants, shops with shifts.

Good to know

The first 2 team members are free; more use 200 credits each a month.

Works well with

Point of Sale (POS): a web POS for counter sales, cash and card, synced with your online store. CRM, Inbox & Outreach: one inbox for WhatsApp, SMS, email and chat, with leads, templates and campaigns. Restaurant Tools: online ordering, QR table ordering, kitchen display, reservations and waitlist. Staff Hours, Wages & Tips: staff clock in on the POS; see hours, wages and tips per person.

More about Team Staff

What it does, who it is for and what it costs: Team Staff.

Doing this on Pludor

On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).

  • Individual staff sign-in
  • POS PINs
  • Shared inbox and orders
  • Staff clock-in on a shared POS terminal with PINs, so each sale is attributed without logging the owner out

Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.

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Sources

  1. Pludor facts (features, plans and limits)
  2. Pludor pricing

Checked 1 October 2026. Fees and rules change; follow the links for the latest.

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