Updated 1 October 2026 · Pludor team · 2 sources
Nudges lists stale COD orders and leads older than a chosen number of hours and sends a reminder using a template.
COD orders sit unconfirmed and leads go cold.
Remind customers about stale cash-on-delivery orders and follow up leads. You need a Pludor store - free to create.
Use a follow-up tool that lists stale orders and sends a reminder automatically. On Pludor, open Outreach & CRM > Nudges, set the "older than" age in hours, pick a reminder template, and queue the nudges. Customer replies show up in the Inbox so you can respond quickly.
Nudges list COD orders and leads that have been sitting longer than a number of hours you choose, then send a reminder using a template. It's built for cash-on-delivery sellers and businesses with slow-to-decide leads. You find it under Outreach & CRM > Nudges in a Pludor store.
It's on for every store, including the Free plan at $0 with no item limit. Each month a free amount of everything is included; past that you pay only for what you use, in credits (1 credit = 1 cent). New stores get 500 free credits to start.
Set a reminder after a set number of hours of silence rather than chasing manually. In Pludor, Nudges does this: set the older-than filter in hours, choose a template, and queue the follow-ups. You can also track each lead from new to won in the Leads section.
Keep it short, mention the order, and ask the customer to confirm they still want it and will pay on delivery. Pludor has a free Customer Follow-up Message Writer tool that drafts this for you - 8 free runs an hour with no account needed. You can then save the result as a reusable template in Pludor.
Create reusable messages with placeholders so you don't retype the same reminder. On Pludor, go to Outreach & CRM > Templates, press Add Defaults for a starter set, then write your own with a title, body and placeholders. You can use them in orders, nudges and campaigns.
Yes, with if-this-then-that rules. On Pludor, open Automation Rules in the Management menu, pick a trigger like new order, new lead, missed call or delivered order, then choose an action such as sending a template or creating a nudge. Test with a sample order and check the Failed list in Outreach for anything that didn't deliver.
Connect your channels once and work from a single inbox. On Pludor, open Channels in the Operations menu to connect WhatsApp, SMS or email - every conversation then appears in the Inbox, newest first. Because the store and inbox are one system, the order context is right there in the chat.
On typical CRM platforms, COD reminders and post-delivery follow-ups require custom workflows and integrations to get order context into chats. On Pludor, the store and inbox are one system, so nudges are ready-made and the inbox already knows the orders. Pricing also differs: those tools usually charge per seat or per contact, while Pludor includes it in store plans.
No, it's available on the Free plan, which is $0 with no item limit and every feature switched on. You only pay for what you use past the monthly free amounts, in credits where 1 credit equals 1 cent. A Pludor store is free to create, and new stores get 500 free credits.
On for every store, including the Free plan ($0, no item limit). Every feature is on for every store. Each month a free amount of everything is included (for example 3,000 visits, 100 AI replies and 30 bookings); past that you pay only for what you use, in credits (1 credit = 1 cent). New stores get 500 free credits. Monthly plans are optional bundles of credits with bigger free amounts and a lower fee. Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout. Card processing (Stripe) is charged separately by the processor. Cash sales recorded in POS carry no platform fee, and wallet-to-wallet transfers between Pludor users are free.
1. Open Nudges 2. Set the age 3. Pick a template 4. Send 5. Check replies Full step-by-step guide: pludor.com/tutorials/cod-nudges
Conversations, leads, orders and campaigns share one customer record because the store and inbox are the same system. Order context in chats: typically integration required; on Pludor, native - the inbox knows the orders. COD reminders and post-delivery follow-ups: typically custom workflows; on Pludor, ready-made nudges and automations. Pricing model: typically per-seat or per-contact tiers; on Pludor, included in store plans.
Stale order and lead lists. Older-than filter (hours). Template reminders.
Cash-on-delivery sellers, businesses with slow-to-decide leads.
CRM, Inbox & Outreach: one inbox for WhatsApp, SMS, email and chat, with leads, templates and campaigns. Message Templates: reusable messages with placeholders for campaigns, nudges and replies. Automation Rules: if-this-then-that rules for orders, leads and follow-ups.
What it does, who it is for and what it costs: Nudges (Follow-ups & COD Reminders).
On for every store, including the Free plan ($0, no item limit). Every feature is on for every store. Each month a free amount of everything is included (for example 3,000 visits, 100 AI replies and 30 bookings); past that you pay only for what you use, in credits (1 credit = 1 cent). New stores get 500 free credits. Monthly plans are optional bundles of credits with bigger free amounts and a lower fee. Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout. Card processing (Stripe) is charged separately by the processor. Cash sales recorded in POS carry no platform fee, and wallet-to-wallet transfers between Pludor users are free.
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Open my free storeChecked 1 October 2026. Fees and rules change; follow the links for the latest.