Updated 1 October 2026 · Pludor team · 2 sources
Enable Email Campaigns & Automations in Answering, set a From Name and From Email, and send campaigns or automated follow-ups to your contacts and leads.
Emailing customers usually needs a separate email marketing tool.
Send email from your business name to contacts and leads. You need a Pludor store - free to create.
Go to pludor.com/answering > Settings, tick Enable Email Campaigns & Automations, and enter your From Name and From Email. Then open Outreach to create a campaign, and use Nudge Stale Leads to automatically follow up with leads who've gone quiet. You need a Pludor store, which is free to create at pludor.com/setup.
It's included on every store, including the Free plan. You get 500 marketing emails and 200 automation runs free each month, then pay only for what you use at 1 credit = 1 cent. No card is needed to start.
Yes. In Answering settings you set both a From Name and a From Email, so campaigns arrive from your business name. Just open pludor.com/answering > Settings and fill in both fields after enabling email.
Use the Nudge Stale Leads feature in Pludor - it automatically nudges leads who've gone quiet. You can also set Nudges as reminders and move each lead from new to won in the Leads pipeline. This is built in, no custom workflow needed.
In Pludor, open Outreach & CRM > Campaigns, pick your audience by customer status or label (or leads), and write your message with personalised placeholders. Preview the audience and messages, then schedule or queue the campaign.
In Pludor, open Promotions in the Growth & AI menu and enable the Win-back, Order-again and Re-engagement email flows. Create a promo code to feature in the win-back emails and optionally set a Win-back Discount in Settings. The emails then send automatically.
On Pludor, conversations, leads, orders and campaigns share one customer record because the store and inbox are the same system - no integrations needed. The inbox natively knows orders, and COD reminders and post-delivery follow-ups are ready-made rather than custom workflows. Pricing is included in store plans instead of per-seat or per-contact tiers.
Not if you're on Pludor - email campaigns, automations, lead nudges and win-back flows are built into the same system as your store and inbox. If you're on another platform, you'd typically connect a separate tool like Mailchimp or Klaviyo. Pludor's Email Campaigns & Automations covers the basics for service businesses with a contact list.
Every feature is on for every store, including Free. You get 500 marketing emails and 200 automation runs free each month, then pay only for what you use (1 credit = 1 cent). New stores also get 500 free credits, and your store and orders never switch off for lack of credit.
Yes. In Pludor, open Channels in the Operations menu to connect WhatsApp, SMS or email, then work everything from one Inbox where every conversation appears newest first. You can save quick replies in Templates, track leads in the Leads pipeline, and run email campaigns from the same system.
On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).
1. Open Answering settings 2. Enable email 3. Set sender 4. Build a campaign 5. Nudge leads Full step-by-step guide: pludor.com/tutorials/answering-email-campaigns
500 emails and 200 automation runs free each month, then pay as you go.
Conversations, leads, orders and campaigns share one customer record because the store and inbox are the same system. Order context in chats: typically integration required; on Pludor, native - the inbox knows the orders. COD reminders and post-delivery follow-ups: typically custom workflows; on Pludor, ready-made nudges and automations. Pricing model: typically per-seat or per-contact tiers; on Pludor, included in store plans.
From name and email. Campaigns. Automations. Nudge stale leads.
Service businesses with a contact list.
500 emails and 200 automation runs free each month, then pay as you go.
CRM, Inbox & Outreach: one inbox for WhatsApp, SMS, email and chat, with leads, templates and campaigns. Bulk Messaging Campaigns: message customers or leads in bulk with personalised placeholders. Win-back, Order-Again & Re-engagement Emails: three automatic email flows that bring past customers back.
What it does, who it is for and what it costs: Email Campaigns & Automations.
On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Open my free storeChecked 1 October 2026. Fees and rules change; follow the links for the latest.