How to use Pludor AI Worker (Auto-Answer Calls & Messages): step-by-step guide

How do I use AI Worker (Auto-Answer Calls & Messages), step by step?

An AI agent with its own persona and working hours that answers for you. You need a Pludor store - free to create.

1. Open Answering: Go to pludor.com/answering > Settings.
2. Enable AI Worker: Tick Enable AI Worker.
3. Name and instruct it: Set Agent Name and Persona / Instructions.
4. Set hours: Choose Active From and Active Until.
5. Save and test: Save and message your number to test.

How do I set up an AI to answer my business calls and texts automatically?

In Pludor, open Answering (pludor.com/answering) > Settings, tick Enable AI Worker, set an Agent Name and Persona / Instructions, choose Active From and Active Until hours, then save and test by messaging your number. It then auto-answers calls and messages during those hours. You need a Pludor store, which is free to create.

Is there an AI receptionist that works after hours when I can't answer my phone?

Yes - Pludor's AI Worker is built for exactly that: you set the hours it's active (Active From / Active Until), and it answers calls and messages outside them. Owners who want after-hours coverage are who it's designed for. Enable it in Answering > Settings and give it a persona so it replies in your business's voice.

How much does an AI answering service cost per month?

With Pludor it's on for every store including the Free plan: a free amount every month (100 AI replies and 10 AI-answered calls), then you pay only for what you use at 1 credit = 1 cent. There's no card required to start, and new stores get 500 free credits. Human answering services typically charge per minute, which adds up fast.

What's the difference between an AI receptionist and a human answering service?

A human service charges per minute and takes messages; an AI receptionist answers instantly, any hour, and can book directly into your calendar. On Pludor, the AI receptionist books into the same calendar, inbox and store your business already runs on, so there's nothing to integrate or export. You also pay per use with credits instead of a monthly contract.

Can I customize what the AI says when it answers my customers?

Yes. In Pludor's Answering settings you set the Agent Name and Persona / Instructions, so the AI answers in a voice and style you define. You can also add your business knowledge - hours, service area, prices and common questions - which is what it answers from. Test it by messaging your own number before going live.

How do I connect WhatsApp and SMS to an AI that replies to customers?

In Pludor, open Answering settings, tick Enable AI Text Concierge (WhatsApp & SMS), enter your WhatsApp number and the code you receive, then press Send Test. You can also connect Facebook and Instagram with the Connect button. Replies land in the same unified inbox as your calls, orders and leads.

Do I need special software or a phone system to use an AI call answering service?

No separate phone system is needed. With Pludor you just forward your calls to the AI receptionist - it can run on a platform-managed number or your own. Every call, text and booking lands in the unified Inbox and Calendar. You can try the AI Receptionist Script Demo free, with a limited number of runs per hour and no account.

Can an AI answering service actually book appointments for me?

Yes - Pludor's receptionist books straight into your Pludor calendar and services. Add each service with its duration and price under Services, and callers can be booked into real slots. Many tools need a separate scheduling app integrated; here booking is built in.

Is it safe to let AI answer my customers without me checking every reply?

It's reasonable to test first. Give the AI clear persona/instructions and your business knowledge (hours, prices, service area, common questions) so it answers accurately, then message your own number to hear how it handles things. On Pludor everything lands in a unified inbox, so you can review conversations and follow up. Start with limited active hours and expand once you trust it.

How is this different from a chatbot on my website?

A generic chatbot only handles web chats and usually lives in a separate tool. Pludor's AI Worker answers calls, texts, WhatsApp and chats in one unified inbox alongside your orders and leads, and books into your calendar. After the call, leads pipeline, follow-ups and campaigns are built in, so there's no export to a separate CRM.

How much does Pludor AI Worker (Auto-Answer Calls & Messages) cost?

On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).

How do I get started with Pludor AI Worker (Auto-Answer Calls & Messages)?

1. Open Answering 2. Enable AI Worker 3. Name and instruct it 4. Set hours 5. Save and test Full step-by-step guide: pludor.com/tutorials/answering-ai-worker

What are the limitations of Pludor AI Worker (Auto-Answer Calls & Messages)?

Uses credits past the monthly free amount.

How does Pludor AI Worker (Auto-Answer Calls & Messages) compare with Human answering services, Smith.ai-style AI receptionists, GoHighLevel, generic chatbots?

The receptionist books into the same calendar, inbox and store your business already runs on, and you pay per use with credits. Answering calls: typically per-minute human service or a standalone AI line; on Pludor, aI voice receptionist on a platform-managed or your own number. Texts and WhatsApp: typically separate inbox or chatbot tool; on Pludor, same unified inbox as calls, orders and leads. Booking: typically separate scheduling app to integrate; on Pludor, books straight into your Pludor calendar and services. After the call: typically export to a CRM; on Pludor, leads pipeline, follow-ups and campaigns built in (Growth/Scale).