How to use Pludor Progressive Dialer: step-by-step guide

How do I use Progressive Dialer, step by step?

Upload a CSV of your leads and call them one after another. You need a Pludor store - free to create.

1. Open Dialer: pludor.com/answering > Dialer.
2. Enable it: Tick Enable Dialer.
3. Set caller ID: Enter your Outbound Caller ID Number (E.164).
4. Upload leads: Upload the CSV File.
5. Start calling: Work through the list.

How do I stop wasting time manually dialing my lead list?

A progressive dialer calls your list one number after another so you skip the dead time between calls. With Pludor, upload a CSV of your leads (name and phone in E.164 format) and work through the list automatically instead of dialing by hand.

How do I set up Pludor Progressive Dialer step by step?

Open pludor.com/answering > Dialer, tick Enable Dialer, enter your Outbound Caller ID Number (E.164), upload your leads CSV file, and start calling through the list. You need a Pludor store, which is free to create at pludor.com/setup.

What format does my leads CSV need to be in for the dialer?

Your CSV needs each lead's name and phone number, with phone numbers in E.164 format (for example starting with a + and country code). Once uploaded, the dialer works through the list progressively.

How much does Pludor Progressive Dialer cost?

It's on for every store, including the Free plan - you get a free amount every month, then pay only for what you use at 1 credit = 1 cent. There's no card needed to start, and new stores get 500 free credits.

Can I show my business phone number as the caller ID when making outbound calls?

Yes. In the Dialer settings, enter your Outbound Caller ID Number in E.164 format before you start calling. That's the number the people you call will see.

Is it legal to use a dialer to call my leads?

Only call people who have agreed to be contacted, and follow your local calling laws. Pludor's dialer is designed for calling your own lead list, such as sales follow-ups or service businesses following up on quotes.

What's the difference between a progressive dialer and a predictive dialer?

A progressive dialer calls one number after another as you finish each call, keeping you in control of the pace. Pludor offers progressive dialing: you upload your CSV and work through the list one call at a time.

Can I follow up with leads by text or WhatsApp after calling them?

Yes. Pludor's unified Inbox brings WhatsApp, SMS, email and chat into one place, and you can save quick-reply templates and set Nudges for follow-up reminders. Connect your channels under Channels in the Operations menu, then run Campaigns from Outreach & CRM on the Scale plan.

How do I track leads after I've called them?

Move each lead through the statuses in the Leads pipeline under Outreach & CRM > Leads, add labels, and press Convert when they buy to create their order. On the Scale plan you can also turn on Stale Leads automation to re-engage people who went quiet.

What happens if someone calls me back while I'm dialing leads?

Pludor's AI receptionist can answer calls, texts and chats for you, using your business hours, service area, prices and common questions, and it books straight into your calendar. The first 100 AI replies and 10 calls a month are free, and everything lands in one unified Inbox and Calendar.

How do I get started with Pludor Progressive Dialer?

1. Open Dialer 2. Enable it 3. Set caller ID 4. Upload leads 5. Start calling Full step-by-step guide: pludor.com/tutorials/answering-dialer

What are the limitations of Pludor Progressive Dialer?

Only call people who agreed to be contacted; follow local calling laws.

How does Pludor Progressive Dialer compare with Human answering services, Smith.ai-style AI receptionists, GoHighLevel, generic chatbots?

The receptionist books into the same calendar, inbox and store your business already runs on, and you pay per use with credits. Answering calls: typically per-minute human service or a standalone AI line; on Pludor, aI voice receptionist on a platform-managed or your own number. Texts and WhatsApp: typically separate inbox or chatbot tool; on Pludor, same unified inbox as calls, orders and leads. Booking: typically separate scheduling app to integrate; on Pludor, books straight into your Pludor calendar and services. After the call: typically export to a CRM; on Pludor, leads pipeline, follow-ups and campaigns built in (Growth/Scale).