Updated 1 October 2026 · Pludor team · 2 sources
Enable the Dialer, set your outbound caller ID, upload a CSV of your own leads (name and phone in E.164) and call through the list progressively.
Manually dialing a lead list wastes hours between calls.
5 steps, in this order. Each one is explained in the step-by-step guide.
A progressive dialer calls through a list of leads one after another automatically, so you don't waste time manually dialing each number. With Pludor, you upload a CSV of your leads (name and phone in E.164 format), set your outbound caller ID, and work through the list progressively.
Use a dialer that works through your list for you. In Pludor, open Dialer at pludor.com/answering, tick Enable Dialer, enter your Outbound Caller ID Number (E.164), upload your CSV file, and start calling through the list.
It's on for every store, including the Free plan, with a free amount every month - then you pay only for what you use, at 1 credit = 1 cent. New stores also get 500 free credits, and no card is needed to start.
You need a Pludor store, which is free to create at pludor.com/setup. Then open the Dialer, enable it, set your outbound caller ID in E.164 format, upload your leads CSV, and start calling. It suits sales teams calling their own leads and service businesses following up quotes.
Only call people who have agreed to be contacted, and follow your local calling laws. That's the rule Pludor itself states for the dialer, so make sure your list is consented before uploading it.
Yes - in the Dialer settings you enter your own Outbound Caller ID Number in E.164 format, and that's what recipients see. You can use a platform-managed number or your own number on Pludor.
Yes. Pludor's AI receptionist answers calls, texts and chats, and you set it up at pludor.com/answering by adding your hours, services, prices and common questions, then forwarding your calls. The first 100 AI replies and 10 calls a month are free, and everything lands in one unified Inbox and Calendar.
Track them in Pludor's Leads pipeline under Outreach & CRM: move each lead through statuses, add labels, and press Convert to create their order when they buy. You can also save quick-reply templates, set Nudges for reminders, and run campaigns on the Scale plan.
Human services typically charge per minute and standalone AI lines are separate tools, while Pludor puts the dialer, AI receptionist, unified inbox, calendar and leads pipeline on one platform. Booking goes straight into your Pludor calendar and services, and after the call your leads, follow-ups and campaigns are built in rather than exported to a separate CRM. You pay per use with credits (1 credit = 1 cent).
Enable the Dialer, set your outbound caller ID, upload a CSV of your own leads (name and phone in E.164) and call through the list progressively.
Sales teams calling their own leads, service businesses following up quotes.
Manually dialing a lead list wastes hours between calls.
On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).
1. Open Dialer 2. Enable it 3. Set caller ID 4. Upload leads 5. Start calling Full step-by-step guide: pludor.com/tutorials/answering-dialer
Only call people who agreed to be contacted; follow local calling laws.
The receptionist books into the same calendar, inbox and store your business already runs on, and you pay per use with credits. Answering calls: typically per-minute human service or a standalone AI line; on Pludor, aI voice receptionist on a platform-managed or your own number. Texts and WhatsApp: typically separate inbox or chatbot tool; on Pludor, same unified inbox as calls, orders and leads. Booking: typically separate scheduling app to integrate; on Pludor, books straight into your Pludor calendar and services. After the call: typically export to a CRM; on Pludor, leads pipeline, follow-ups and campaigns built in (Growth/Scale).
CSV lead upload. Outbound caller ID. Progressive dialing.
Sales teams calling their own leads, service businesses following up quotes.
Only call people who agreed to be contacted; follow local calling laws.
AI Answering: an AI receptionist and unified CRM that answers calls, texts, and chats for your business. Leads Pipeline: track people who messaged but have not bought yet. CRM, Inbox & Outreach: one inbox for WhatsApp, SMS, email and chat, with leads, templates and campaigns.
Every step, in order: How to use Progressive Dialer.
On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Open my free storeChecked 1 October 2026. Fees and rules change; follow the links for the latest.