Pludor AI Worker (Auto-Answer Calls & Messages)

How do I start using AI Worker (Auto-Answer Calls & Messages)?

5 steps, in this order. Each one is explained in the step-by-step guide.

1. Open Answering
2. Enable AI Worker
3. Name and instruct it
4. Set hours
5. Save and test

What is an AI worker that answers calls and messages?

It's an AI agent with its own name, persona and working hours that answers your calls and texts automatically. On Pludor, you enable the AI Worker in Answering settings, write instructions for how it should speak, and set Active From / Active Until hours so it covers the times you can't.

How do I set up an AI to answer my business calls after hours?

Open Answering settings, tick Enable AI Worker, give the agent a name and persona/instructions, set the Active From and Active Until hours, then save and test by messaging your own number. On Pludor this takes a few minutes and works on the Free plan.

How much does it cost to have AI answer my calls and messages?

On Pludor it's included on every store, including the Free plan - you get a free amount every month (for example 100 AI replies and 10 AI-answered calls), then pay only for what you use at 1 credit = 1 cent. Human answering services typically charge per minute, which adds up fast for after-hours coverage.

Is it safe to let AI answer my customers?

Yes, if you control what it says. With Pludor's AI Worker you write the persona and instructions yourself, and the AI receptionist answers only from the business knowledge you enter (hours, service area, prices, common questions), so it won't make things up outside what you've provided.

Can AI answer WhatsApp and SMS texts too, not just calls?

Yes. Pludor's AI Text Concierge handles SMS and WhatsApp - enable it in Answering settings, connect your WhatsApp number with the code you receive, optionally connect Facebook and Instagram, then press Send Test. Calls, texts and chats all land in one unified inbox.

How is an AI receptionist different from a chatbot on my website?

A chatbot only handles website chats, while an AI receptionist answers actual phone calls and texts. Pludor's version also books appointments straight into your calendar and services, and logs every lead in your CRM pipeline - a chatbot typically can't do any of that without extra integrations.

Do I need to forward my phone number to use AI answering?

Yes, for live calls you forward your number so the AI picks up - on Pludor you can use a platform-managed number or your own. Every call, text and booking then lands in the unified Inbox and Calendar so you can review everything later.

Can the AI book appointments into my calendar?

Yes. List each service with its duration and price under Services, and the AI receptionist books callers into real slots on your Pludor calendar. Bookings are included free every month (30 on the free plan), then a couple of credits each.

What's the best way to test AI answering before committing?

Try Pludor's free AI Receptionist Script Demo - describe your business and hear how it answers, books and follows up, no account needed. You can also open a free store, which includes 500 welcome credits, and test the AI Worker on your own number before going live.

Pludor AI Worker vs GoHighLevel or Smith.ai - which should I pick?

Standalone services answer calls but live apart from your business - you'd still need separate tools for booking, CRM and campaigns. Pludor's AI Worker answers on the same platform your store, calendar, inbox and leads pipeline already run on, and you pay per use in credits instead of per-minute fees or monthly subscriptions for each piece.

What is Pludor AI Worker (Auto-Answer Calls & Messages)?

Enable the AI Worker in Answering to auto-answer calls and messages, give it an agent name and persona/instructions, and set the hours it is active (Active From / Active Until).

Who is Pludor AI Worker (Auto-Answer Calls & Messages) for?

Owners who want after-hours coverage.

What problem does Pludor AI Worker (Auto-Answer Calls & Messages) solve?

You cannot be available around the clock, but customers expect replies at any hour.

How much does Pludor AI Worker (Auto-Answer Calls & Messages) cost?

On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).

How do I get started with Pludor AI Worker (Auto-Answer Calls & Messages)?

1. Open Answering 2. Enable AI Worker 3. Name and instruct it 4. Set hours 5. Save and test Full step-by-step guide: pludor.com/tutorials/answering-ai-worker

What are the limitations of Pludor AI Worker (Auto-Answer Calls & Messages)?

Uses credits past the monthly free amount.

How does Pludor AI Worker (Auto-Answer Calls & Messages) compare with Human answering services, Smith.ai-style AI receptionists, GoHighLevel, generic chatbots?

The receptionist books into the same calendar, inbox and store your business already runs on, and you pay per use with credits. Answering calls: typically per-minute human service or a standalone AI line; on Pludor, aI voice receptionist on a platform-managed or your own number. Texts and WhatsApp: typically separate inbox or chatbot tool; on Pludor, same unified inbox as calls, orders and leads. Booking: typically separate scheduling app to integrate; on Pludor, books straight into your Pludor calendar and services. After the call: typically export to a CRM; on Pludor, leads pipeline, follow-ups and campaigns built in (Growth/Scale).