Pludor Leads Pipeline

How do I start using Leads Pipeline?

5 steps, in this order. Each one is explained in the step-by-step guide.

1. Open Leads
2. Update status
3. Label
4. Convert
5. Automate

How do I keep track of people who messaged my business but never bought anything?

Use a simple pipeline with clear statuses: New, Contacted, Qualified, Converted and Unqualified. Move each lead along as you follow up, so nothing gets forgotten. In Pludor, open Leads under Outreach & CRM (or Answering) and update each lead's status as you go.

What is a lead pipeline and does my small business actually need one?

A lead pipeline is just a list of potential customers tracked through stages from first enquiry to purchase. If people message you and don't buy straight away, you need one — those enquiries are where most sales are lost. Pludor's Leads Pipeline is built for exactly this and is included on every plan, including Free.

How much does lead management software cost?

Most CRM tools charge per seat or per contact, which gets expensive as you grow. Pludor includes its Leads Pipeline on every store plan, including the $0 Free plan — you get a free amount of usage each month and pay only for what you use beyond that, at 1 credit = 1 cent.

How do I turn an enquiry into an actual order without retyping their details?

Keep the customer's info attached to the lead, then convert it into an order when they're ready. In Pludor, press Convert on a lead and it pre-fills an order form with their details, so checkout takes seconds instead of copy-pasting.

How do I follow up with leads without doing it manually every time?

Set up automation so forgotten leads get nudged automatically. On Pludor's Scale plan, turn on the Stale Leads automation, and use Automation Rules to trigger actions like sending a template or creating a nudge when a new lead comes in.

Is Pludor's lead pipeline better than HubSpot or GoHighLevel for a small business?

It depends on your setup. The big difference with Pludor is that conversations, leads, orders and campaigns share one customer record because the store and inbox are the same system — the inbox knows the orders, no integration needed. Pricing is also usage-based instead of per-seat, and it's included in store plans rather than a separate subscription.

How do I organise my leads so I know who to follow up first?

Use labels and statuses together: statuses show where a lead is in the journey, labels group them by whatever matters to you. In Pludor, add color labels under Labels in the Operations menu, assign them to leads, and filter by label — you can even use a label as a campaign audience.

What's the best way to write a follow-up message that gets a reply?

Reference what they asked about, answer their question directly, and end with one clear next step like booking or buying. Pludor has a free Customer Follow-up Message Writer tool — tell it about the lead and it drafts the message for you, with free runs every hour and no account needed.

Can I manage WhatsApp, email and chat enquiries in one place along with my leads?

Yes — connect your channels to a unified inbox so every conversation lands in one place. In Pludor, open Channels in the Operations menu to connect WhatsApp, SMS or email, then work everything from the Inbox while tracking the same people in Leads. Save common answers as templates to reply faster.

How do I get started with a lead pipeline if I've never used a CRM before?

Start simple: one list, five statuses, and a habit of updating each lead after every contact. The stages New, Contacted, Qualified, Converted and Unqualified cover most service businesses. With Pludor, create a free store, open Leads, and follow the step-by-step guide at pludor.com/tutorials/lead-pipeline.

What is Pludor Leads Pipeline?

Leads tracks everyone who messaged but has not ordered, through New, Contacted, Qualified, Converted or Unqualified; Convert pre-fills an order form with their details.

Who is Pludor Leads Pipeline for?

Service businesses, high-consideration products.

What problem does Pludor Leads Pipeline solve?

Enquiries that do not buy straight away get forgotten.

How much does Pludor Leads Pipeline cost?

On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).

How do I get started with Pludor Leads Pipeline?

1. Open Leads 2. Update status 3. Label 4. Convert 5. Automate Full step-by-step guide: pludor.com/tutorials/lead-pipeline

How does Pludor Leads Pipeline compare with HubSpot, GoHighLevel, Klaviyo, ManyChat?

Conversations, leads, orders and campaigns share one customer record because the store and inbox are the same system. Order context in chats: typically integration required; on Pludor, native - the inbox knows the orders. COD reminders and post-delivery follow-ups: typically custom workflows; on Pludor, ready-made nudges and automations. Pricing model: typically per-seat or per-contact tiers; on Pludor, included in store plans.