Updated 1 October 2026 · Pludor team · 2 sources
Reservations records name, phone, party size and time, and lets you seat or cancel. Waitlist adds walk-in parties with a quoted wait and sends a "table ready" text with one tap.
Paper reservation books and shouted names for walk-ins do not scale on a busy night.
Book tables and text walk-in guests when their table is ready. You need a Pludor store - free to create.
A digital reservations tool replaces the book and records name, phone, party size and time in one place. In Pludor, open Reservations, enter the guest's details and date/time, then press Seat when they arrive or cancel if they don't show. It's included on every store, including the Free plan.
Add each walk-in party with their name, party size, phone and a quoted wait, then text them when their table is ready instead of shouting names. Pludor's Waitlist does exactly this: you enter the party, quote the wait, and press Text Ready to send the SMS, then Seat to clear them. The only requirement is an SMS channel for the text alerts.
It depends on the provider, but on Pludor Reservations & Waitlist is on for every store, including the Free plan at $0. Each month a free amount of everything is included (for example 30 bookings), and past that you pay only for what you use in credits, where 1 credit equals 1 cent. New stores also get 500 free credits.
You need a waitlist tool that sends SMS alerts rather than calling names across the room. With Pludor, add the walk-in party with their phone number and quoted wait, then press Text Ready to send the table-ready text with one tap. Note that text alerts require an SMS channel.
Yes - Pludor includes reservations and waitlist on its Free plan at $0, with no item limit, so there's no separate booking-app subscription. You get reservations with party size and time, a waitlist with quoted waits, and SMS table-ready alerts. Booking apps typically charge separately; on Pludor you only pay for what you use past the monthly free amounts.
Yes, and it's easier than juggling a POS, a booking app and a delivery app. On Pludor, set your store category to Food & Restaurant and Kitchen, Tables, Reservations and Waitlist all turn on, with direct online orders coming to you rather than through a delivery app. Orders also flow to a kitchen display with alerts and auto-print.
Create a table with its number and capacity, download the QR code, print it and place it on the table - guests then order and pay from their phone. In Pludor, you do this in the Tables section, and those orders arrive in Orders and on the Kitchen screen. It pairs naturally with Reservations since your tables are already defined.
An AI receptionist can answer calls, texts and chats and book callers into real slots while your staff is busy. Pludor's AI Answering lets you add your hours, prices and services, pick a voice, then forward your calls - everything lands in a unified Inbox and Calendar. The first 100 AI replies and 10 calls a month are free.
At minimum: guest name, phone number, party size, and the date and time of the booking. That's exactly what Pludor's Reservations captures, so you can quote the right table size and reach the guest if plans change. You can then seat or cancel with one press when they arrive.
Yes - waitlist tools aren't just for restaurants; any business with walk-ins can use one. Pludor's Waitlist is built for restaurants, salons with walk-ins, and venues: add the party, quote the wait, and text them when it's their turn. It works the same way on the Free plan.
On for every store, including the Free plan ($0, no item limit). Every feature is on for every store. Each month a free amount of everything is included (for example 3,000 visits, 100 AI replies and 30 bookings); past that you pay only for what you use, in credits (1 credit = 1 cent). New stores get 500 free credits. Monthly plans are optional bundles of credits with bigger free amounts and a lower fee. Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout. Card processing (Stripe) is charged separately by the processor. Cash sales recorded in POS carry no platform fee, and wallet-to-wallet transfers between Pludor users are free.
1. Add a reservation 2. Seat guests 3. Add a walk-in 4. Text when ready 5. Seat Full step-by-step guide: pludor.com/tutorials/restaurant-reservations-waitlist
Text alerts need an SMS channel.
Direct ordering, tables, kitchen, reservations and waitlist on the same system - orders come to you, not through a delivery app. Online orders: typically delivery apps take a commission per order; on Pludor, direct orders with the standard Pludor platform fee. Reservations and waitlist: typically separate booking app; on Pludor, built in, with SMS "table ready" alerts. Kitchen tickets: typically kDS from the POS vendor; on Pludor, kitchen display with alerts and auto-print.
Reservations with party size and time. Seat or cancel. Waitlist with quoted wait. Text Ready SMS alert. Seat or remove from waitlist.
Restaurants, salons with walk-ins, venues.
Text alerts need an SMS channel.
Restaurant Tools: online ordering, QR table ordering, kitchen display, reservations and waitlist. Table QR Ordering: a QR code per table so guests order and pay from their phone. AI Answering: an AI receptionist and unified CRM that answers calls, texts, and chats for your business.
What it does, who it is for and what it costs: Reservations & Waitlist.
On for every store, including the Free plan ($0, no item limit). Every feature is on for every store. Each month a free amount of everything is included (for example 3,000 visits, 100 AI replies and 30 bookings); past that you pay only for what you use, in credits (1 credit = 1 cent). New stores get 500 free credits. Monthly plans are optional bundles of credits with bigger free amounts and a lower fee. Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout. Card processing (Stripe) is charged separately by the processor. Cash sales recorded in POS carry no platform fee, and wallet-to-wallet transfers between Pludor users are free.
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Open my free storeChecked 1 October 2026. Fees and rules change; follow the links for the latest.