How to use Pludor Business Phone Numbers & Messaging Wallet: step-by-step guide

How do I use Business Phone Numbers & Messaging Wallet, step by step?

Search and get a business number, and track messaging credits. You need a Pludor store - free to create.

1. Open Billing: pludor.com/answering > Billing.
2. Choose provider: Platform-managed (recommended) or bring your own Twilio.
3. Search numbers: Press Search Numbers and pick one.
4. Top up: Buy credits (100 for $10).
5. Forward calls: Forward your existing line if you like.

How do I get a separate business phone number without giving out my personal one?

Search for an available local number on a business platform and use it for calls and texts instead of your personal line. On Pludor, open Billing at pludor.com/answering, choose a provider (platform-managed or bring your own Twilio), press Search Numbers and pick one. You can also forward your existing line so you don't miss calls.

How much does a business phone number with messaging cost per month?

It depends on the provider, but Pludor's Business Phone Numbers & Messaging Wallet is on for every store including the Free plan, with a free amount of credits included each month. Past that you pay only for what you use, at 1 credit = 1 cent, and you can top up with 100 credits for $10.

Can I use my own Twilio number with Pludor?

Yes. When setting up your number, choose the bring-your-own Twilio option instead of the platform-managed provider. You then search and manage numbers through your own Twilio account while using Pludor's inbox, credits and AI answering on top.

How do I set up an AI receptionist to answer my business calls?

Sign in at pludor.com/answering, add your business knowledge in Settings (hours, service area, prices, common questions), list each service with duration and price, then pick a voice and greeting and test it with the call-yourself demo. Finally, forward your calls so every call, text and booking lands in the unified Inbox and Calendar. The first 100 AI replies and 10 calls a month are free.

How do I get AI to reply to my customer texts on WhatsApp?

In Pludor, open Answering settings at pludor.com/answering, tick Enable AI Text Concierge (WhatsApp & SMS), enter your WhatsApp number and the code you receive, then press Send Test to confirm. You can also connect Facebook and Instagram messaging the same way, and everything lands in the same inbox as your calls.

Is it better to use an AI receptionist or a human answering service?

Human services typically charge per minute and run as a standalone line, while an AI receptionist like Pludor's answers calls, texts and chats and books straight into your existing calendar and services. On Pludor you also pay per use with credits rather than a fixed monthly contract, and leads, follow-ups and campaigns are built in. If you need a human touch for complex calls, keep a human service for overflow and let AI handle the routine.

What's the cheapest way to get a business line for a small business?

Look for a plan that includes some free usage each month rather than a fixed line rental. Pludor includes a free monthly amount of credits on every store, including the Free plan, and new stores get 500 free credits, so you can try a number, texts and AI answering before spending anything. After that you only pay for what you actually use.

How do I forward my existing phone number to a new business line?

Set up call forwarding with your current carrier so incoming calls route to your new business number. On Pludor this is one of the setup steps: after searching and activating your number, forward your existing line, and every call, text and booking then lands in the unified Inbox and Calendar.

Do I need a paid plan to use Pludor's phone numbers and messaging?

No. Business Phone Numbers & Messaging Wallet is on for every store, including the Free plan, with a free amount of credits included every month. You only pay for usage past those free amounts, in credits where 1 credit = 1 cent. Monthly plans like Starter, Growth and Scale are optional bundles with bigger credit allowances and lower fees.

How is Pludor different from GoHighLevel or a standalone chatbot for handling customer messages?

Standalone tools usually give you a separate inbox or scheduling app you have to integrate. On Pludor, calls, texts, WhatsApp, orders and leads all land in one unified inbox, and the AI receptionist books directly into your Pludor calendar and services. Leads pipeline, follow-ups and campaigns are built in too, so you don't need to export to a separate CRM.

How much does Pludor Business Phone Numbers & Messaging Wallet cost?

On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).

How do I get started with Pludor Business Phone Numbers & Messaging Wallet?

1. Open Billing 2. Choose provider 3. Search numbers 4. Top up 5. Forward calls Full step-by-step guide: pludor.com/tutorials/answering-numbers

How does Pludor Business Phone Numbers & Messaging Wallet compare with Human answering services, Smith.ai-style AI receptionists, GoHighLevel, generic chatbots?

The receptionist books into the same calendar, inbox and store your business already runs on, and you pay per use with credits. Answering calls: typically per-minute human service or a standalone AI line; on Pludor, aI voice receptionist on a platform-managed or your own number. Texts and WhatsApp: typically separate inbox or chatbot tool; on Pludor, same unified inbox as calls, orders and leads. Booking: typically separate scheduling app to integrate; on Pludor, books straight into your Pludor calendar and services. After the call: typically export to a CRM; on Pludor, leads pipeline, follow-ups and campaigns built in (Growth/Scale).