Pludor Business Phone Numbers & Messaging Wallet

How do I start using Business Phone Numbers & Messaging Wallet?

5 steps, in this order. Each one is explained in the step-by-step guide.

1. Open Billing
2. Choose provider
3. Search numbers
4. Top up
5. Forward calls

How do I get a business phone number separate from my personal one?

You need a service that provides a second number that can handle calls and texts. With Pludor, open Billing at pludor.com/answering, pick a provider (platform-managed or your own Twilio), press Search Numbers, and choose one - searching is free and needs no account.

How much does a business phone number cost per month?

It varies by provider and number type. On Pludor, the number feature is on for every store including the Free plan, with a free amount of usage every month; past that you pay per use in credits, where 1 credit equals 1 cent, and top-ups cost $10 for 100 credits.

Can I keep my existing phone number and still use an AI receptionist?

Yes - you can forward calls from your existing line to the new number. On Pludor, forwarding your current number means every call, text and booking still lands in the unified Inbox and Calendar with the AI receptionist answering.

Can I use my own Twilio number instead of buying one through a platform?

Yes. Pludor lets you bring your own Twilio number instead of using the platform-managed provider. You choose the provider option in the Billing section when setting up your number.

Is it safe to give my personal phone number to customers?

It's risky - using your personal number for business mixes personal and work calls and exposes your private number to anyone who sees it. A separate business line solves this; Pludor offers local numbers for calls and texts that keep the two apart.

How do I track how many texts and calls I've used this month?

You need a dashboard that shows usage alongside your balance. Pludor's Messaging Wallet shows your included monthly credits and a 30-day usage view, so you can see exactly what you've spent and top up credits when needed.

Can an AI answer texts on WhatsApp and SMS for my business?

Yes. On Pludor, enable AI Text Concierge in Answering settings, connect your WhatsApp number with the code you receive, and optionally link Facebook and Instagram. Then send a test to confirm it's working.

How is this different from hiring a human answering service like Smith.ai?

Human services typically charge per minute and work as a standalone line. Pludor's AI receptionist answers on a platform-managed or your own number, books straight into your existing calendar and services, and keeps calls, texts, orders and leads in one unified inbox - you pay per use in credits.

How do I set up an AI receptionist to answer my business calls?

Sign in at pludor.com/answering, add your hours, service area, prices and common questions in Settings, list each service with duration and price, then pick a voice and test with the call-yourself demo. When you go live, calls, texts and bookings land in the unified Inbox and Calendar - the first 100 AI replies and 10 calls a month are free.

Do I need a paid plan to get a business phone number?

No. On Pludor, the Business Phone Numbers & Messaging Wallet feature is on for every store, including the Free plan, with a free amount included every month. You only pay for what you use past the free amounts, and new stores get 500 free credits.

What is Pludor Business Phone Numbers & Messaging Wallet?

In Messaging Wallet & Numbers, search for an available number on the platform-managed provider (or bring your own Twilio), and see included monthly credits and 30-day usage.

Who is Pludor Business Phone Numbers & Messaging Wallet for?

Businesses that want a separate business line.

What problem does Pludor Business Phone Numbers & Messaging Wallet solve?

Using your personal number for business mixes calls and exposes your private number.

How much does Pludor Business Phone Numbers & Messaging Wallet cost?

On for every store, including the Free plan - a free amount every month, then pay only for what you use (1 credit = 1 cent).

How do I get started with Pludor Business Phone Numbers & Messaging Wallet?

1. Open Billing 2. Choose provider 3. Search numbers 4. Top up 5. Forward calls Full step-by-step guide: pludor.com/tutorials/answering-numbers

How does Pludor Business Phone Numbers & Messaging Wallet compare with Human answering services, Smith.ai-style AI receptionists, GoHighLevel, generic chatbots?

The receptionist books into the same calendar, inbox and store your business already runs on, and you pay per use with credits. Answering calls: typically per-minute human service or a standalone AI line; on Pludor, aI voice receptionist on a platform-managed or your own number. Texts and WhatsApp: typically separate inbox or chatbot tool; on Pludor, same unified inbox as calls, orders and leads. Booking: typically separate scheduling app to integrate; on Pludor, books straight into your Pludor calendar and services. After the call: typically export to a CRM; on Pludor, leads pipeline, follow-ups and campaigns built in (Growth/Scale).