Updated 1 October 2026 · Pludor team · 3 sources
Spas grow revenue by making booking effortless (online, any hour), protecting the calendar with deposits for longer treatments, and selling retail products and packages that bring clients back. Every missed call during a treatment is a booking that may go elsewhere, so answering and rebooking automatically matters.
A spa earns from three places: treatments, retail and repeat visits. Most spend their admin time on the first and leave the other two to chance.
List each treatment with its length, price and who can perform it, and let clients book and pay a deposit online.
Deposits, reminders and a clear rescheduling rule together cut no-shows.
Recommend one or two products tied to the treatment, and make them easy to buy later online.
Sell packages and memberships, and book the next visit before the client leaves.
Let an assistant answer calls and messages, take bookings and send links, so the treatment room stays quiet.
Offer fixed amounts and treatment gift cards that can be bought and sent instantly.
Many do for long or high-value treatments. Show the policy before booking so clients agree to it.
Keep your Google Business Profile complete with photos, hours and a booking link, and reply to reviews; local results are based on relevance, distance and popularity (Google).
How much notice is needed, what happens to the deposit, how lateness is handled and how to reschedule.
Yes. Selling the products you use in treatments online lets clients reorder between visits.
They can make income steadier: a monthly fee for one treatment plus perks keeps clients coming back.
Use a card reader or a phone with tap-to-pay, or let clients pay online in advance.
Some treatments earn far more per room hour. Promote the best ones and price the rest to match.
Offer a small discount on slow days and times instead of discounting all bookings.
Track retail per client visit; even small increases add up over a year.
Record allergies, pressure preferences and favourite products so every visit feels personal.
A simple "give one, get one" offer turns happy clients into your best marketing.
AI can run front-desk tasks so your team focuses on clients.
Do not let AI give medical advice; route health questions to qualified staff.
Ways spas handle booking and payments.
| Option | Cost | Good for |
|---|---|---|
| Phone and paper diary | Staff time | Very small spas |
| A booking page with card payments | 2.9% + 30¢ per US card payment on Stripe (pricing) plus the tool | Online booking and deposits |
| A free store with bookings, retail and AI answering (for example Pludor) | $0; 4.99% + 90¢ per paid online order plus card processing (pricing) | Treatments, products, packages and gift cards on one link |
Fees checked 1 October 2026.
Pludor gives spas a free booking page with deposits and reminders, an online shop for retail, gift cards and packages, and an AI receptionist that answers calls and messages.
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Set up my spa booking pageChecked 1 October 2026. Fees and rules change; follow the links for the latest.