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Order Management

How to use Pludor Orders & Fulfillment: step-by-step guide

Updated 1 October 2026 · Pludor team · 2 sources

Every order from the storefront, marketplace, live stream, POS or chat lands in one Orders dashboard with status updates the buyer sees automatically, plus pack lists, shipping labels, shipping rules and local delivery tracking.

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Tracking orders across chats and spreadsheets leads to missed shipments and customers asking "where is my order?"

What you need

How to do it

How do I use Orders & Fulfillment, step by step?

One order dashboard with pack lists, labels, shipping and delivery tracking. You need a Pludor store - free to create.

  1. Open Orders: Choose Orders in the Core Commerce menu.
  2. Set up shipping: In Shipping, add your shipping zones and rates (or enable pickup).
  3. Print a pack list: Open Pack List to see everything to pack today, grouped by product.
  4. Update status: Move each order through packed, shipped/out for delivery and delivered - the buyer is notified each time.
  5. Export: Use Exports for accounting or bulk reporting.

Common questions

How do I manage all my orders in one place instead of spreadsheets and chats?

Use a central orders dashboard where every order from your storefront, marketplace, live stream, POS or chat lands automatically. In Pludor, open Orders in the Core Commerce menu and you'll see all orders with statuses, pack lists, labels and delivery tracking in one view. You move each order through packed, shipped and delivered, and the buyer is notified each time.

Do customers automatically get notified when their order ships?

Yes, if your platform sends notifications on status changes. In Pludor, every status update - confirmed, packed, out for delivery, delivered - notifies the buyer automatically by Pludor message, SMS and email. You just update the status; the notifications go out on their own.

How do I know what to pack each day without going through orders one by one?

Use a pack list that groups everything you need to ship today by product. In Pludor, open Pack List from Orders and it shows everything to pack, grouped by product, so you can batch your packing. There's also a free Packing Slip Generator tool you can try without an account.

How much does order management and fulfillment cost on Pludor?

Orders & Fulfillment is on for every store, including the Free plan at $0 with no item limit. Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout; card processing is charged separately by Stripe. Cash sales recorded in POS carry no platform fee, and each month a free amount of everything is included, with new stores getting 500 free credits.

How do I set up shipping rates for my online store?

Decide whether you'll ship yourself, offer pickup, or use local delivery, then set zones and rates. In Pludor, open Shipping from the Core Commerce menu, add your shipping zones and rates, or enable pickup. For same-area deliveries, you can also use Deliveries to assign your own drivers with tracking.

Can I track local deliveries with my own drivers?

Yes, if your platform supports assigning drivers to orders. In Pludor, use Deliveries in the Core Commerce menu to assign your own drivers and follow each delivery from your account. You can also request a local courier at pludor.com/wayfare by entering pickup and drop-off details and picking from nearby couriers' offers.

How do I export my orders for accounting?

Most order tools have an export function - use it for accounting or bulk reporting. In Pludor, open Exports from Orders and download a CSV of your orders. This keeps your bookkeeping separate from your day-to-day order management.

How do I automate fulfillment for dropshipping orders?

Connect your supplier source and enable automated fulfillment so supplier orders are placed when customers pay. In Pludor, connect your AliExpress account in Settings, import products with AliExpress Import, set margins with Bulk Edit, then turn on automated fulfillment. New customer orders then trigger supplier orders without manual work.

Is Pludor Orders & Fulfillment good for a small business just starting out?

Yes - it's designed for sellers shipping physical products, restaurants doing delivery, and stores offering pickup. Every feature is on for every store, including the Free plan, so you can start with no card and no item limit. Your store, checkout and orders never switch off for lack of credit.

Can I send automatic follow-ups when an order is delivered?

Yes, if your platform has automation rules tied to order events. In Pludor, open Automation Rules in the Management menu, pick a trigger like delivered order or new order, and choose an action such as sending a template or adding a tag. Test it with a test order and check Failed in Outreach if any message doesn't go through.

Do buyers get order updates automatically?

Yes - each status change (confirmed, packed, out for delivery, delivered) notifies the buyer by Pludor message, SMS and email.

How much does Pludor Orders & Fulfillment cost?

On for every store, including the Free plan ($0, no item limit). Every feature is on for every store. Each month a free amount of everything is included (for example 3,000 visits, 100 AI replies and 30 bookings); past that you pay only for what you use, in credits (1 credit = 1 cent). New stores get 500 free credits. Monthly plans are optional bundles of credits with bigger free amounts and a lower fee. Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout. Card processing (Stripe) is charged separately by the processor. Cash sales recorded in POS carry no platform fee, and wallet-to-wallet transfers between Pludor users are free.

How do I get started with Pludor Orders & Fulfillment?

1. Open Orders 2. Set up shipping 3. Print a pack list 4. Update status 5. Export Full step-by-step guide: pludor.com/tutorials/orders-fulfillment

What are the limitations of Pludor Orders & Fulfillment?

Carrier label availability depends on your country and carrier.

Going further: scale and grow

What you get

Unified Orders dashboard. Status updates by message, SMS and email. Pack List and Labels. Shipping rules and rates. Local Deliveries with driver tracking. CSV exports.

What comes out of it

Order statuses buyers can track, Pack lists and labels, Delivery assignments.

Who it is for

Sellers shipping physical products, restaurants doing delivery, stores with pickup.

Good to know

Carrier label availability depends on your country and carrier.

Works well with

Online Store: a branded storefront with products, services, cart and checkout. Dropshipping (AliExpress Import & Fulfillment): import supplier products and fulfil orders automatically. Local Courier & Delivery: same-area parcel delivery by local couriers, plus delivery for your own orders. Automation Rules: if-this-then-that rules for orders, leads and follow-ups.

More about Orders & Fulfillment

What it does, who it is for and what it costs: Orders & Fulfillment.

Doing this on Pludor

On for every store, including the Free plan ($0, no item limit). Every feature is on for every store. Each month a free amount of everything is included (for example 3,000 visits, 100 AI replies and 30 bookings); past that you pay only for what you use, in credits (1 credit = 1 cent). New stores get 500 free credits. Monthly plans are optional bundles of credits with bigger free amounts and a lower fee. Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout. Card processing (Stripe) is charged separately by the processor. Cash sales recorded in POS carry no platform fee, and wallet-to-wallet transfers between Pludor users are free.

  • Unified Orders dashboard
  • Status updates by message, SMS and email
  • Pack List and Labels
  • Shipping rules and rates
  • Local Deliveries with driver tracking
  • CSV exports

Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.

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Sources

  1. Pludor facts (features, plans and limits)
  2. Pludor pricing

Checked 1 October 2026. Fees and rules change; follow the links for the latest.

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