Updated 1 October 2026 · Pludor team · 3 sources
Pludor Messages lets buyers, sellers and friends chat, react to messages and start in-app voice or video calls without sharing phone numbers, with contact matching to find people you know.
Moving a buyer-seller conversation to another app loses the order context and exposes personal phone numbers.
Direct messages and voice/video calls between Pludor users, buyers and sellers. You need a free Pludor account.
Open the Messages tab in the app or go to pludor.com/me/messages, then message the seller from their product page. You can also open an order and message the seller about it directly from there. No phone numbers are exchanged - everything stays in the app.
Yes, it's free for shoppers - a free Pludor account is all you need. New stores also get 500 free credits for Pludor's tools and AI. There's no card required to start.
Yes. Pludor's in-app voice and video calls work entirely inside the platform, so you never share your phone number. Just tap the call icon in a chat. Note that calls need both people to be on a data connection.
Open Messages at pludor.com/me/messages or the Messages tab in the app, then either message a seller from a product page or search for the person you want to reach. Contact matching helps you find people you already know. Long-press a message to react to it, and use search to find old messages.
No. Messaging and calls are free with a free Pludor account. Paid plans are optional bundles of credits for heavier store usage - they aren't required to chat or call.
Yes. Open the order in your Pludor account and message the buyer directly from it, so the conversation keeps the order context. Moving to another app loses that context and exposes personal phone numbers. If you do use WhatsApp too, Pludor's Inbox can connect WhatsApp, SMS and email conversations in one place.
The main limitation is that calls need both people to be on a data connection. Beyond that, you get direct messages, voice and video calls, reactions, typing and presence indicators, message search and contact matching. It's designed for buyers, sellers, friends and Wayfare riders and drivers.
Use contact matching, which helps you find people you already know on the platform. You can also search for a person directly from the Messages tab. Once found, start a chat and tap the call icon if you want voice or video.
Yes. Pludor's CRM, Inbox & Outreach puts WhatsApp, SMS, email and chat conversations in one inbox, newest first. You can save quick-reply templates, track leads from new to won, and set Nudges for follow-up reminders. Connect your channels under Channels in the Operations menu.
Chats and calls stay in the app, so you never have to share your personal phone number with a buyer or seller. Conversations tied to an order keep the order context, which helps if there's a dispute. Pludor also includes seller verification for stores on the platform.
Free for shoppers - a free Pludor account is all you need.
1. Open Messages 2. Start a chat 3. Call 4. React and search 5. Message from orders Full step-by-step guide: pludor.com/tutorials/messages-calls
Direct messages. In-app voice and video calls. Message reactions. Typing and presence indicators. Message search. Contact matching.
Conversations and calls.
Buyers with questions for a seller, friends and communities, Wayfare riders and drivers.
Calls need both people on a data connection.
Marketplace & Classifieds: shop independent stores from one cart, or sell your own items locally. CRM, Inbox & Outreach: one inbox for WhatsApp, SMS, email and chat, with leads, templates and campaigns. Wayfare: a peer-to-peer marketplace for rides, courier deliveries, and rentals.
What it does, who it is for and what it costs: Messages & Calls.
Free for shoppers - a free Pludor account is all you need.
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Start freeChecked 1 October 2026. Fees and rules change; follow the links for the latest.