Updated 1 October 2026 · Pludor team · 3 sources
Pludor Messages lets buyers, sellers and friends chat, react to messages and start in-app voice or video calls without sharing phone numbers, with contact matching to find people you know.
Moving a buyer-seller conversation to another app loses the order context and exposes personal phone numbers.
5 steps, in this order. Each one is explained in the step-by-step guide.
Use an in-app messaging system so conversations stay inside the platform and your number stays private. Pludor Messages does exactly this: buyers message you from your product pages or orders, and you can also start voice or video calls in the app, so no phone numbers are ever exchanged.
Open the product page and use its message button to contact the seller directly. On Pludor, go to pludor.com/me/messages or the Messages tab, message the seller from the product page, and keep the conversation tied to the order context so nothing gets lost.
Yes, it's free for shoppers — a free Pludor account is all you need. Sellers also start free with no card required, and new stores get 500 free credits for Pludor's tools and AI.
Yes, some platforms include in-app calling. Pludor Messages has in-app voice and video calls between users — just tap the call icon in a chat. Note that calls need both people to be on a data connection.
Moving to another app loses the order context and exposes personal phone numbers. Keeping chats in-platform means you can open an order and message the seller about it directly, and Pludor Messages keeps everything private and searchable.
Look for a contact matching feature that suggests people from your contacts. Pludor Messages includes contact matching to help you find people you know, so you can start chatting without sharing phone numbers.
Yes, if your messaging app has search built in. Pludor Messages includes message search — use the search bar to find old messages — plus long-press reactions and typing/presence indicators so you can see when someone is replying.
Pludor Messages is chat and calls between Pludor users inside the platform. The Inbox is for business channels: connect WhatsApp, SMS or email under Channels, and every conversation from every channel appears in one inbox with templates, leads and follow-up nudges.
Use the marketplace's own messaging so you don't have to share your number. Wayfare riders and drivers on Pludor can chat through Pludor Messages, keeping trip details and conversations together in one place.
Just a free Pludor account — no card or paid plan required. Once you're logged in, open pludor.com/me/messages or the Messages tab in the app, and you can chat, react, call and search right away.
Pludor Messages lets buyers, sellers and friends chat, react to messages and start in-app voice or video calls without sharing phone numbers, with contact matching to find people you know.
Buyers with questions for a seller, friends and communities, Wayfare riders and drivers.
Moving a buyer-seller conversation to another app loses the order context and exposes personal phone numbers.
Free for shoppers - a free Pludor account is all you need.
1. Open Messages 2. Start a chat 3. Call 4. React and search 5. Message from orders Full step-by-step guide: pludor.com/tutorials/messages-calls
Calls need both people on a data connection.
Direct messages. In-app voice and video calls. Message reactions. Typing and presence indicators. Message search. Contact matching.
Conversations and calls.
Buyers with questions for a seller, friends and communities, Wayfare riders and drivers.
Calls need both people on a data connection.
Marketplace & Classifieds: shop independent stores from one cart, or sell your own items locally. CRM, Inbox & Outreach: one inbox for WhatsApp, SMS, email and chat, with leads, templates and campaigns. Wayfare: a peer-to-peer marketplace for rides, courier deliveries, and rentals.
Every step, in order: How to use Messages & Calls.
Free for shoppers - a free Pludor account is all you need.
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Start freeChecked 1 October 2026. Fees and rules change; follow the links for the latest.