Updated 1 October 2026 · Pludor team · 2 sources
A small business can automate customer service by setting up an AI receptionist that answers calls, texts and chats using your business information (hours, prices, services, policies), books appointments into your calendar, and routes everything into one inbox your staff can take over. On Pludor, this is Pludor AI Answering: you enter your business details, choose a voice, forward your calls and connect WhatsApp/SMS, then review conversations and bookings in the unified Inbox and Calendar.
Set up an AI receptionist that answers calls and messages using your business knowledge, books appointments, and hands conversations to your staff in one inbox. On Pludor, you enter your hours, prices, services and FAQs in Answering settings, choose a voice, then forward your calls and connect WhatsApp/SMS. Every conversation lands in a unified inbox your team can take over anytime.
It depends on the provider, but Pludor includes AI answering on every plan, including the free one. Each month the first 100 AI replies, 10 answered calls, 20 texts and 30 bookings are free; past that you pay as you go with credits (1 credit = 1 cent, never expire). Paid store plans run from $9 to $79 a month and bundle larger credit amounts.
Yes. Pludor AI Answering answers calls in a voice you choose, using the hours, prices, services and policies you provide, and books appointments into your calendar through Pludor Service Booking. You forward your existing business number to it, so customers call the same number as before. You can review every call and booking in the Inbox and Calendar.
Forward your calls to an AI receptionist and connect WhatsApp/SMS so every message gets answered even while you're working. Pludor's free plan includes the AI receptionist with a free monthly amount of replies, calls, texts and bookings, so you can start at $0. New stores also get 500 free credits for the AI tools.
The AI only answers from the information you give it - hours, prices, services, policies and FAQs - so keep that information complete and current. Pludor's AI will not make up answers to questions you haven't given it information about. You can review every conversation in the unified inbox and take over from the AI at any point.
The setup is four steps: enter your hours, prices, services and FAQs in the answering settings, choose and test the receptionist voice, forward your business calls and connect WhatsApp/SMS, then review conversations and bookings in the Inbox and Calendar. On Pludor you can test how it answers before going live with the AI Receptionist Script Demo, free without an account.
When your credits hit zero, the AI pauses and tells you rather than silently going dark. Your store, website, checkout and orders never switch off for lack of credit. You can top up with credits (1 credit = 1 cent) or move to a monthly plan that bundles a larger free amount.
Human answering services charge per minute or per month, which adds up fast for a small business. An AI receptionist like Pludor's answers calls, texts and chats around the clock from your business knowledge, books appointments, and includes a CRM and inbox - things human services don't bundle. Many businesses use AI as the first line and keep staff for complex conversations.
Yes. Pludor has a free AI Receptionist Script Demo where you describe your business and test how it answers questions - no account needed, with a limited number of free runs per hour. If you open a free store, Pludor adds 500 credits for its tools and AI, and every store gets a free monthly amount of AI replies, calls, texts and bookings.
Connect your channels to a unified inbox so nothing sits unanswered while you work. Pludor CRM, Inbox & Outreach puts WhatsApp, SMS, email and chat into one inbox, with a leads pipeline, contacts, templates and bulk outreach campaigns. It's on for every store, including the free plan, with 500 marketing emails and 200 automation runs free each month.
Pludor gives independent businesses and creators the tools the giants have - store, POS, AI receptionist, AI Studio, live selling and a marketplace.
Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.
Start freeChecked 1 October 2026. Fees and rules change; follow the links for the latest.