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How can my restaurant take direct online orders without delivery-app commissions?

Updated 1 October 2026 · Pludor team · 2 sources

Set up your own direct ordering channel - an online menu and ordering link customers use straight from you - so orders come in without delivery-app commissions. On Pludor, you get a direct ordering menu, QR table ordering, a kitchen display, reservations and a waitlist, plus an AI receptionist for phone orders, and you pay a standard per-order platform fee (4.99% + $0.90) instead of app commissions.

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Common questions

How do I set up online ordering for my restaurant without using DoorDash or Uber Eats?

You build your own ordering menu and share a direct link or QR code with customers, so orders come straight to you. On Pludor: set your store type to Food & Restaurant, build the menu with modifiers, print table QR codes and open Kitchen, then share your ordering link. Customers order directly from you and you avoid app commissions.

What fees does Pludor charge on restaurant orders compared to delivery apps?

Pludor charges a platform fee of 4.99% + $0.90 per paid online order, deducted before payout, instead of delivery-app commissions. Card processing (Stripe) is charged separately by the processor. Cash sales recorded in the POS carry no platform fee, and wallet-to-wallet transfers between Pludor users are free.

How much does it cost to start an online ordering system for a small restaurant?

You can start at $0 - Pludor's Free plan includes every feature with no item limit, plus a free monthly amount of usage (for example 3,000 visits, 100 AI replies and 30 bookings). Past the free amounts you pay only for what you use in credits (1 credit = 1 cent), and new stores get 500 free credits. Optional paid plans are Starter $9/mo, Growth $29/mo and Scale $79/mo.

Can customers order from QR codes at the table instead of waiting for a server?

Yes - QR table ordering lets customers scan a code, view your menu and place orders themselves. With Pludor Restaurant Tools you print table QR codes and open the Kitchen display so orders flow straight to the kitchen. It's included on every store plan, including the Free plan.

How do I handle phone orders without hiring someone to answer calls?

Use an AI receptionist that answers calls, texts and chats for your restaurant. Pludor AI Answering does this and includes a call log, CRM contacts and a booking calendar; each month the first 100 AI replies, 10 answered calls, 20 texts and 30 bookings are free, then you pay as you go with credits.

What's the best way for a food truck or home chef to take orders online?

A simple online menu with a shareable ordering link works well since you don't have waitstaff or a fixed dining room. Pludor is built for restaurants, cafes, food trucks and home chefs - you build the menu, share the link, and orders come straight to you. You can start free and add QR codes or a POS later if you need them.

Can I take reservations and a waitlist along with online orders?

Yes, reservations and a waitlist are part of Pludor Restaurant Tools, alongside online ordering, QR table ordering and a kitchen display. Every feature is on for every store, including the Free plan, with a free monthly amount included (for example 30 bookings). Past that, bookings cost 2 credits each.

How do I manage in-person sales and online orders in one place?

Use a POS that syncs with your online store so counter sales and online orders share the same menu and records. Pludor Point of Sale is a web POS for counter sales, cash and card, synced with your online store. Cash sales recorded in POS carry no platform fee.

Does Pludor deliver food like DoorDash does?

Not with a national fleet - Pludor doesn't provide that. It does offer Pludor Local Courier & Delivery, which handles same-area deliveries by local couriers, including delivery for your own orders. Requesting or offering deliveries is free; each paid delivery carries the standard platform fee.

Is Pludor safe and reliable for a restaurant that's just starting to sell online?

Yes - your store, website, product pages, checkout and orders never switch off for lack of credit, and card processing is handled by Stripe. You can try it without paying: the Free plan has everything on with no item limit, and new stores get 500 free credits. Seller verification is also included.

Doing this on Pludor

Pludor gives independent businesses and creators the tools the giants have - store, POS, AI receptionist, AI Studio, live selling and a marketplace.

Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.

Start free

Sources

  1. Pludor facts
  2. Pludor pricing

Checked 1 October 2026. Fees and rules change; follow the links for the latest.

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