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Spend More Time with the Pets. Let AI Handle the Rest.

Updated 1 October 2026 · Pludor team · 3 sources

Pet groomers fill their calendars by pricing clearly by breed, size and coat condition, letting owners book online with the pet's details, sending reminders, and rebooking each pet on a regular cycle before it leaves. An assistant that answers calls while your hands are busy keeps new bookings coming in.

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Start here

Grooming is regular, repeat work. Most growth comes from keeping each pet on schedule and making first bookings easy.

What you need

  • A price list by size, breed group and service
  • A booking form with pet name, breed, age, temperament and vaccinations
  • A policy for matted coats, aggressive behaviour and late pick-ups
  • Reminders before appointments
  • A way to answer calls mid-groom

Beginner mistakes to avoid

  • One price for every dog
  • No information about the pet before arrival
  • Not rebooking at pick-up
  • Missing calls while grooming

How to do it

How do I price pet grooming?

Price by size and coat type, and add charges for extra time.

  1. Group breeds by coat and size
  2. Price bath, tidy and full groom per group
  3. Add a de-matting or handling surcharge
  4. Show add-ons like nails and teeth

How do I take grooming bookings online?

Let owners choose service, size and time, and collect pet details.

  1. Create services by size
  2. Ask for breed, age, temperament and vaccination status
  3. Take a deposit for new clients
  4. Send reminders

How do I keep pets on a regular schedule?

Rebook at pick-up and remind owners when the next groom is due.

  1. Suggest the right interval for the breed
  2. Book the next visit at pick-up
  3. Send a reminder if they did not book
  4. Offer a loyalty card

How do I answer calls while grooming?

Let an assistant answer prices and availability and take bookings.

  1. Load your price list and hours
  2. Let it book or send a booking link
  3. Get summaries after grooms
  4. Call back only complex questions

How do I handle difficult or matted pets?

Set a written policy and talk to owners before starting.

  1. Charge for extra de-matting time
  2. Recommend a shave-down when safer
  3. Stop if a pet is too stressed
  4. Record notes for next time

Common questions

How often should dogs be groomed?

It depends on breed and coat; many long-coated breeds need grooming every 4 to 8 weeks.

Should groomers take deposits?

For new clients and long appointments, deposits reduce no-shows.

Can I run a mobile grooming business?

Yes; set a service area and travel fee, and group appointments by area.

How do I get more grooming clients?

Before-and-after photos, reviews on your Google Business Profile (Google) and referrals.

What should I ask owners before a groom?

Breed, age, health issues, temperament and vaccination status.

Going further: scale and grow

Memberships

A monthly plan covering regular grooms keeps pets on schedule.

Retail

Sell brushes and shampoos you use.

Add-on menu

Teeth, nails and treatments raise each visit's value.

Route planning

For mobile grooming, cluster jobs by area.

Photo updates

Send owners a photo at pick-up; they share it.

Use AI for this

AI for a busy grooming shop.

  1. Answer calls. Book appointments while you groom.
  2. Reminders. Rebooking messages.
  3. Policies. Draft handling and cancellation policies.
  4. Captions. Before-and-after posts.
  5. Reviews. Review requests.

Be careful

Keep pet health questions for owners' vets.

Doing this on Pludor

Pludor gives groomers a free booking page with pet details, deposits, reminders, a mobile service area and an AI receptionist.

  • Bookings and deposits
  • Reminders
  • AI answering
  • Mobile service area

Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.

Set up my booking page

Sources

  1. Google Business Profile: local ranking
  2. Stripe pricing
  3. Pludor pricing

Checked 1 October 2026. Fees and rules change; follow the links for the latest.

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